Understanding Conflict, Escalation and De -Escalation with Roslyn Hendrickson

In this special bonus episode, we'll be talking about: Conflict in the workplace and offer up a bit of guidance and actionable steps to take on conflict de-escalation.

There is no doubt that most of us have been in different forms of conflict throughout our lives and especially so in the workplace. When we talk about conflict escalation, we want to highlight that not only has the intensity of the ongoing conflict risen, but also that of the approaches being employed. A shift in the intensity of conflict is usually driven by reactions and interactions, external forces and/or by the involvement of additional people. That is, as conflicts surge, the number of individuals involved increases as well. As much as conflict escalation does not always directly translate to violence and destruction, the threat of rougher and tougher times tends to heighten. That is why, the comprehension of the stages of conflict escalation is important especially in the conflict de-escalation process.